( By Munawar Khel / Day One Technologies / 2017–22 / 2 min read )
Day One Kiosk
A touchscreen interface for a self-service coffee machine, taking a customer from arrival to a finished drink entirely through the machine.
Pitch, not delivered
Generated schematic, not a screenshot. Real imagery to follow.
( The pitch )
The proposition
A touchscreen interface for a self-service coffee machine, taking a customer from arrival to a finished drink entirely through the machine. Rather than a fixed menu of preset drinks, the pitch sells granular customisation: the customer builds their coffee one variable at a time, and the machine remembers the result so the next visit is a single scan.
Design direction
Warm, premium, and product-led. Deep espresso-brown grounds with a tan accent block, generous letter-spaced capitals, and a single large photographic hero per step (a cup, a glass of milk, sugar cubes, latte art) rendered at high fidelity. Because it is a kiosk rather than a phone, the layout is landscape and centred, with large touch targets and a persistent left and right arrow pattern, so the whole flow reads at arm's length while standing at a machine.
What was designed
- Loading state with a progress indicator while the machine wakes
- Select coffee type, a carousel of drinks with a name, description, and step pagination
- Milk percentage, adjusted on a vertical slider rendered against a glass of milk
- Sugar quantity, adjusted on the same slider pattern against sugar cubes
- Foam quantity, the third slider-based variable
- Design on coffee, choosing latte art with both a Select option and a Create Your Own route
- Preparation state, a wait screen with an explicit time expectation and a Cancel Order escape
- Save your order, a QR code the customer scans on the machine next time to re-order the identical drink, reinforced by a scan-to-reuse affordance carried on every step
What it demonstrates
The only physical-product and embedded interface work in the pitch set, and a useful counterweight to a portfolio otherwise made of phone and desktop screens. Shows kiosk-specific constraints: landscape framing, standing-distance legibility, no keyboard, a linear wizard with clear escapes, and a bridge back to the physical world through a QR-based order memory.
The full record
- Timeline
- November 2017 – April 2022
- Platform
- Landscape kiosk touchscreen, embedded in a physical coffee machine
- Category
- Connected appliances, retail self-service, embedded interfaces
- Status
- Pitch, not delivered